All of our registration and payments for the event are processed through our website 'ZombieSurvivor.ca'. We accept Visa, Mastercard, Amex and PayPal. After payment is received you will receive a confirmation email for the event. All you need to bring for event entry is a government form of picture ID. (If you do not have picture ID please bring the confirmation email and another piece of identification with your name on it.)
I paid, but didn't receive a confirmation email?
Make sure that you check your junk folder – the email will be sent to the email you used to register with. If you are having difficulties with the registration or ticket process you can contact us at: (403) 907-0444 for help. For race inquires please email email@example.com
Do I have to register my team all at once?
No, the team organizer can either register everyone at once or simply invite everyone to their team and have them register individually. Individuals can also join existing teams without an invite using the “join a team” button. If you are the team organizer and the first person to register on your team choose the “create a team” option before registering.
I can't go anymore, can I refund my ticket?
All ticket sales are final for this event. However, your ticket can be transferred to someone else by logging into 'ZombieSurvivor.ca/MyAccount' and updating the runner information.
Can I change my race time?
You can switch your wave time simply by logging into 'ZombieSurvivor.ca/MyAccount' and changing your ticket type to a different time.
Can I register as a team?
Yes! It is encouraged to register as a team, some obstacles will be easier to get through if you are working together with other runners. Team costumes are highly encouraged. (There will be prizes!)
Can I register more than one person at once?
Yes, you can register more than one person at once, or if you prefer send out an email invite to your friends and have them register themselves.